Return Policy

At AlliedBooks.PK, we strive to provide our customers with high-quality products. We understand that there may be instances where customers need to return a product. Our return policy is as follows:

Return Process

To initiate a return, please contact us at []. We will provide you with a return shipping label. Please note that the cost of return shipping will be deducted from your refund.

Refund Process

Once we receive the returned product, we will inspect it to ensure it is in the same quality as when it was sold. If the product passes our inspection, we will process the refund as soon as possible. The refund will be issued to the original payment method.

Customer Requirements

• Return Window: Customers have [30] from the date of purchase to initiate a return.
• Product Condition: We only accept returns if the product is in the same quality as when it was sold. If the paper/pages are torn, we will not offer a full refund.
• Reason for Return: We offer returns for wrong orders delivered due to a mistake on our end. However, we do not offer returns for purchases made in error by the customer (e.g., buying something and then deciding it is not liked).

Exceptions

We do not accept returns or offer refunds in the following situations:

• The product is returned beyond the specified return window.
• The product is not in the same quality as when it was sold (e.g., if the paper/pages are torn).
• The return is due to a mistake on the customer’s end (e.g., buying something and then deciding it is not liked).

Please note that this return policy is subject to change and we encourage customers to review it regularly for any updates.